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Valuable care solutions: AmgenCare

AmgenCare is a home care program tailored to patients with a specific need within a specific indication. With AmgenCare we not only offer specialist care and medication administering at home, but we also give treating physicians insight into the treatment of their patients, for example. This combination has led to proven therapy compliance and high scores in physician and patient satisfaction1.

AmgenCare encompasses a number of specific care programs developed for patients specifically related to their disease profile. By now, these AmgenCare programs have existed for almost 20 years, and during that time over 75.000 patients have been supported with these programs. These care programs include amongst other things home delivery of medication, administration and specialist care, extensive information and instruction on the use of the medication so that the patient can take over (depending on the type of medication), taking blood values, offering online support via a patient platform, and monitoring therapy compliance and treatment outcome.

See below for a short description per program.

The AmgenCare cardiovascular program offers digital and physical services, through which the program contributes to achieving optimal therapy compliance and cholesterol (LDL-c) target values in (high-risk) cardiovascular patients. These services include at-home delivery, medicinal administration and instruction on the medication by a nurse, periodic feedback on LDL-c values to physician and patient, 24/7 customer service and a digital patient portal.

The AmgenCare oncology program includes at-home delivery and medicinal administration, instruction on the medication by a nurse, additional information provision depending on the treatment to be followed, and 24/7 customer service. The program is aimed at reducing the burden of treatment and the disease process as much as possible through personal guidance and its services.

The AmgenCare hematology program focuses on at-home infusion therapies for patients with Multiple Myeloma. The at home administration of the treatment reduces travel and waiting time, subsequently decreasing the burden of disease for patients and/or caregivers. As such, the program contributes to the quality of life and the maintenance of therapy compliance.

The AmgenCare bone program aims to empower people with an increased fracture risk to self-inject their medical treatment. To this end, an injection instruction is given at home by a specialized nurse, supportive material is made available for the patient, and medication is delivered at home.

AmgenCare nephrology is specifically designed for patients suffering from anemia due to chronic kidney failure. With at-home delivery and administration of the medication and targeted information about their condition and treatment, the program helps patients to continue their own treatment with the least possible impact.

Through the AmgenCare donor program, Amgen specifically contributes to an increase in the number of (unrelated) stem cell donations. The program facilitates for as many unrelated donors as possible to help patients with stem cell transplantations. The program includes injection, instruction and guidance of donors at home (or on location), every day of the week. This reduces the burden on the donor and provides more flexibility in the planning of donations and stem cell procurement, which results in an increase in stem cell transplants.


Would you like to know more about the various (home) care programs? Please contact Amgen BV

  1. Kantar Public Customer & Patient Survey 2018