Amgen BV and Amgen Europe BV (collectively "Amgen," We" or "Our") are committed to respecting your privacy. Because facts about a person's demographic, health, health interests, and health care are private and sensitive, we know that you may have concerns about sharing information with us. This Privacy Policy is designed to answer your important questions about privacy, whether you are a consumer looking for health information, or a health care provider mining the experience of Amgen to refine your expertise in meeting the needs of your patients.
Amgen The Netherlands is committed to comply to with Dutch Act on Protection of Personal data (Wet Bescherming Persoonsgegevens). Data that you provided via this website will be registered with Amgen.
Amgen's Web site content and services are intended for adult users over the age of 13. The site is not designed to attract child users.
The below information will answer some of the questions you might raise:
Information That You Voluntarily Provide
Site Registration. We have constructed this Web site so that you may visit us and review information about the services we offer without revealing your identity or volunteering any personally identifying information. If you register to use the Web site's features and services, either as a consumer or a health care professional, we will collect "personally identifying information" from you. Personally identifying information is information such as name, address, telephone number, and e-mail address that could be used to contact you. When this information is combined with any information on your health or medical status (pursuant to all applicable laws), we refer to the resulting information as "health-related personal information."
Correspondence with Amgen. You may use our site to ask questions or report problems regarding our products to healthcare professionals hired by Amgen to address consumers' and health care professionals' questions regarding use of our products. If you communicate with or request information from Amgen personnel, they will have your e-mail address as well as whatever health-related and/or personal facts you chose to include in your e-mail. If you are reporting a product experience, we may ask you for specific facts, including patient initials, age, and gender, and prescribing physician. Federal regulations require us to collect patient-identifiable information in order to file reports with the Federal Food and Drug Administration regarding the safety of our products.
Information That Is Routinely Collected By Our Site Technology:
IP Address. We record the Internet Protocol (IP) address of your computer when you visit our site. Without more, the IP address does not identify you personally, but it is what allows us to maintain communications with you as you move about our site.
Cookies. We also collect information about your use of our site through cookies and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and preferences and recognize you as a return visitor to our site. Cookie technology allows us to collect "clickstream" data, which is not personally identifying information, but which reflects your activities on the site, including your interest in certain health care conditions. A cookie does not collect or keep your name or other personal identifying information, but when you revisit our site the cookie allows us to bring you the content and features likely to be of greatest interest to you based on your previous activities on our site.
Product Reports. If you contact Amgen regarding your experience in using one of our products, we may use the information you provide in submitting reports to the EMEA or FDA authorities, and as otherwise required of us by law. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving use of our product.
Law Enforcement. In certain limited circumstances, Amgen may be called upon to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the health-related personal information that they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behavior that is illegal or harmful to other Web sites.
